Branding is a powerful tool for making your dropshipping website stand
out. The internet is a vast place, and it's easy to get lost in the ocean
of other eCommerce sites. Instead of waiting for customers to chance upon
what you have to sell, you need to help your customers find you.
First of all, let's define branding. Branding is the reputation of your
business. It is the message you send, the products you put out, the
culture of your business, and how you treat your customers. A brand image
becomes the customer's gut feeling about a product, service, or company.
It is easy to confuse branding with the way your company's logo and
tagline are designed. However, understanding some simple branding ideas
can make a big difference in your sales revenue. Customers will trust and
buy from you if they have a positive impression of your company. We will
show you 7 personal branding tips to kickstart your dropshipping website.
We will show you 7 personal branding tips to kickstart your dropshipping
website.
1. Stand out from the competition
Make yourself stand out from the crowd by providing a one-of-a-kind
service. Even if two companies sell the same product, you can influence
customers to choose you. For example, McDonald's and Burger King offer
very similar fast food, however, there is a big difference in how they are
perceived by customers that enjoy burgers. Both burger chains have their
way of branding and differentiating themselves.
To decide how you can differentiate, ask yourself these 3 questions:
1. Who are you, exactly?
Who are the founders, what's their passion, what's the vision of the
company, what's the purpose of the business beyond making money?
2. What do you do?
Identify the playing field that you are on, what is your industry, and
what category does your product fit into.
3. What difference does it make?
Customers have to see your business as different in some important way.
Why are you the best in your category, in your playing field?
Select a niche
Narrow down your customers by specializing in a niche. Your niche could be
defined by the type of product you sell, the price you charge, the level
of service you provide, or your company's philosophy. By dropshipping with
vidaXL, you can choose to specialize in selling only one category of
products. This might be bicycle parts, children's toys, or pet supplies.
Example
If you're selling pet supplies, your website can be dedicated to small dog
breeds. Select products only suitable for these dogs, post an informative
blog about caring for Yorkshire terriers, dachshunds, and pugs. To narrow
your focus even more, you could only feature budget-friendly or high-end
pet supplies.
2. Research your customers
Know how to sell your products by getting to know your customers better.
Determine the type of individual who will buy from you. Instagram is a
great starting point. Find influencers that fit your style and already use
or would likely use the products you're selling by searching hashtags
linked to the products you'll be selling.
Write down what you notice from your research. Answer these questions
about your target customers:
1. What is their personality like? Are they educated, impatient,
impulsive, thoughtful?
2. What hobbies do they have?
3. Where do they live, is it a house or flat?
4. Do they appreciate the finer things in life?
This is part of your competitive positioning strategy.
Example
Imagine we go back to the business idea of selling pet supplies to small
dogs owners. Do they live in the city or in a rural village? Do they own
other pets? Have they given their dogs a luxurious lifestyle? Are the
small dogs living in a flat or a big house?
3. Targeting your audience
Once you know your customer, you can build your image and message around
them. Think about how you will engage with your target audience, will your
website include a lot of information or does your customer want a quick
shopping experience?
Consider these points:
1. When and where do they normally buy their products?
2. Which social media platforms do they use?
3. Which products are they most interested in purchasing?
4. What tone of voice will you use to speak to them?
4. Cohesion
Once you have written down some core ideas and values about your company,
and the target audience, this is your branding strategy to stick to. Be
consistent with the tone of your brand - how you speak to customers, the
content on your eCommerce shop, your social media posts, your email
marketing.
If your brand voice is formal and polite, stay consistent with this style.
If your brand voice is witty and friendly, your customers will expect to
keep hearing you in this manner. A company is like a person, we get used
to the way someone acts and speaks. If your company adopts a new
personality every week, your customers will be confused and lose trust.
Think about creating a key branding document to keep track of exactly how
you will stay consistent and have cohesion across all your channels.
5. Connect through emotion
This is key to developing loyalty. Your customers are human and we are
wired to respond to communication on an emotional level. We become loyal
to a company when we feel a connection to it. This is the result of our
long-term interactions with it, as well as the company's own portrayal.
For example, a McDonald's advertising campaign from 2012 features a man
starting his first day at a new corporate job. After a stressful morning
completing paperwork and an overwhelming induction, he goes to McDonald's
for lunch. The brand's comforting familiarity and positive vibes were
exactly what he needed to brighten his day.
6. Be recognisable
Become instantly recognisable to your customers. This means keeping your
eCommerce shop, social media profiles, and other media channels visually
the same. Use the same logo, the same tagline, the same colour palette,
and the same marketing messages.
A simple tip but sometimes overlooked, this will prevent your customers
from being confused when following your channels or looking for you
online.
7. Invest in your visual content
Your visual identity, such as your logo and the creative graphics that go
along with your marketing strategy, have a significant impact. Customers
expect a high degree of quality from the company they buy from, and so
websites are becoming more impressive all the time.
The quality of your website design, the ease of the user experience, the
design of your logo, and beautiful, impressive photos on your social
media, are what consumers see every day. Instagram users, for example,
expect professional standard photography, with creative, and entertaining
content from brands. Regardless of the size of your company, your
customers want to see content that will impress, that follows the latest
trends online and well-curated photos.
With the rise of TikTok, Youtube, and Instagram reels, social media users
don't have time for low-quality or outdated content. Hire a photographer,
designer, social media freelancer, or marketing specialist if you want to
kickstart your dropshipping business. If taking the creative wheel
yourself, use free stock images, or invest your time in learning how to
take amazing photos and videos. Make sure to use a good quality DSLR
camera or a smartphone with excellent camera specs.